Our standard method of shipping is FedEx Ground. Free shipping to one street address (sorry no P.O.Box) in the continental US per qualifying order. The above map indicates shipping time (business days) from the day you place your order. NOTE: Orders placed after 12:00 noon, MST, will be shipped the following business day.
Free Shipping or Flat Rate does not apply to shipments to Canada, Hawaii or Alaska.
If you need rush delivery or for delivery outside the continental US, please call 1-800-264-1971
*Map indicates normal shipping time...does not allow for the unlikely event of delays due to inclement weather
You may return new, unused candles in original condition within 30 days of delivery for a full refund of the merchandise price. Send the box to us via FedEx or insured mail to:
Armadilla Wax Works
2651 N Industrial Way
Prescott Valley, AZ 86314
We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 7 business days) and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.